NavwideBot, our crawler

NavwideBot visits online shop pages to measure their accessibility, at the request of their owners or of a visitor running a free test. It behaves like an ordinary browser: it reads pages and never adds to the basket, signs in or places orders.

How to recognise it

Its user agent is:

Mozilla/5.0 (compatible; NavwideBot/0.1; +https://navwide.com/robot)

It only visits sites from these IP addresses:

• 62.83.68.207
• 2a03:4000:6:c1c5:c4c4:18ff:fe6f:37a9

How many pages it visits

• Free test: a single page, once.
• Customer monitoring: a few hundred pages at most, at night, at a limited rate.

Allow NavwideBot on your shop

If your shop is protected by an anti-bot service (Cloudflare, DataDome, Akamai…), it may block our scan, leaving your report empty. To allow NavwideBot, prefer its IP addresses above, which can't be spoofed, unlike the user agent.

Cloudflare

1. In the Cloudflare dashboard, open your domain, then Security → WAF → Tools → IP Access Rules.
2. Add each IP address above with the “Allow” action, for this site.

This is the only method that works with Bot Fight Mode on Cloudflare's free plan: custom WAF rules have no effect on it.

With Super Bot Fight Mode (paid plans), you can also create a custom rule “source IP in the list above AND user agent contains NavwideBot” with the “Skip” action.

DataDome, Akamai, Sucuri or your host's firewall

Send your technical team, or the service's support, the user agent and IP addresses above and ask them to allow them.

Shop on a hosted platform (Shopify, Wix…)

These settings aren't available to you. Email us at contact@navwide.com and we'll look for a solution with you.

Once the exception is in place, run a new scan from your dashboard.

Block NavwideBot

Don't want to be scanned? Email us at contact@navwide.com and we'll add your domain to our exclusion list.